We have been so incredible upset with this sort of mis-treatment and poor administration by American Airlines and won't ever fly you yet again.
I used to be distressed from the event — I had medications in that baggage, and was most nervous about getting it shipped.
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So base line…..Unless of course you return to me with some type of thing to consider, you’ll under no circumstances see me yet again.
We just lately returned from Hayden CO. They had been begging for volunteers to surrender their seats. We were being advised we'd acquire $700.00 Just about every and resort vouchers if we gave up our seats. We immediately volunteered. We were being informed to wait for everyone to board the plane and they would look after the vouchers.
Wanting to improve a reservation day for the final 3 times/evenings. Each agent We've got gotten has either transferred us away from our contact developing Yet another several hours hold out or has hung up on our call.
I'm creating to tell you of my Terrible expertise flying on American Airways. Initial off, I had been confirmed on flight # 1696 from New Orleans to Chicago for any five:fifteen departure on 7/9/07. Needless to say right after various improvements to this departure time with little if any communication from an Airline representative concerning the hold off (right up until the flight time elapsed and no updates had been produced) I inquired and figured out which the hold off was a direct results of inclement weather. On arrival to Chicago’s O’Hare Airport, I realized that following presenting to my departure gate for my relationship, that the flight # 4169 departed underneath twenty minutes ahead of my arrival at the gate.
I'm unfortunate to say I am disappointed in American Airline’s handling of the make any difference. We in no way been given our bags right up until late within the day on March 13th. To incorporate insult to injury we have been charged $25 per bag by American Airways for our return flight house Despite the fact that we didn’t fork out to examine our baggage on the way towards the Virgin Islands.
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I wanted to take a instant to contact out the great consumer service Connie Sanders in your Dallas Business gave my spouse And that i in a very annoying condition. Connie went earlier mentioned and past to guarantee we have been taken care of and her level of notice to repairing our issues filled day was remarkable, she solitary handedly restored my faith as part of your Group and she or he justifies additional reading congratulations for your work that she does.
I even tried using calling on the telephone and acquired nowhere; all I could hear is a recurrent message and Once i ask for to talk to consumer relations, I'd personally get cling up on.
I really like AA but remember to be sure they make sure things like the entertainment along with other factors are thoroughly checked…..specifically for the long haul.