We want a published verification from American Airlines to method our cruise insurance coverage assert. Stating the situation of delays within the working day we traveled to board our ship.
Thus far you have created us drop 24 several hours of our getaway We work hard for day off operate and of one's times have brought about us achieving our location 1 Entire Working day Later. Not a glad shopper and will spread the term.
I have often been a faithful purchaser to AA and do not imagine any within your clients must be addressed in this fashion!
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was fully unsuitable to get a seven hr journey. The seats spec/recline/legroom ended up what I'd hope on a holiday charter or commuter flight of 1 hour. Moreover, the examining light did not function and besides the film there was no channel open up for songs.
Be sure to convey to me how This may be fixed. I do enter the right precheck selection about the reservation variety and The client service agent has also Test it. This does not use great relations using a buyer who flies 8 to ten times a year.
Your not enough response prompted me to cancel my trip which I explained to everyone to at American.. Be sure to convey to me what I do future..
I sincerely hope to get a favourable reply throughout the next couple of times, so I can carry on applying American Airlines for my journey.
I flew on American airlines for The 1st time and final. our baggage was harmed with black grease on it big hunks out of your handles and wheels. your plane was soiled and really not comfortable. the flight crew was not pleasant in any respect. My granddaughter was with me which is about 6ft tall no home for her legs and person laid back again in her seat and he or she could not shift at all in her seat.
The worst encounter in my life.First flight was delayed for 3 hrs since the flight attendants didn’t exhibit up. Then we must run to catch our following flight.The moment we get around the airplane they tell us We now have no pilots and weren't allowed to get off the airplane.
I know how challenging airline workforce do the job. I are actually a Recurrent flyer Because the America West days. I'm the very first to supply the “career properly carried out†coupons to attendants on flights, and, I address Everybody with utmost respect.
She was excellent And that i hope she is on the flight next spet After i am going back to St Thomas Thanks Mike
I'm a disabled veteran that has to work with crutches which was extremely really hard for me. I'd particularly booked a flight that only had 1 halt to ensure I would be able to make the journey.
I planned to have a minute to phone out the amazing consumer service Connie Sanders within your Dallas Place of work gave my wife and I in a very nerve-racking problem. Connie went previously mentioned and outside of to make certain we have been cared for and her level Full Article of notice to fixing our trouble crammed working day was amazing, she one handedly restored my religion within your organization and he or she justifies congratulations for that operate that she does.
.Stephanie,a supervisor was incredibly impolite and the opposite agent instructed me ifI desired to go t oMonterey earlier I really should take a taxi.the agent did not gave me the seats that Specific assistant experienced supplied me due to my disability Ifound right after my third attempt Darlene